Learning Technology

Emailing students from Moodle: email issues

October 7th, 2019 at 12:10

The easiest way to email students from Moodle is to use the Announcements feature.  When there is a problem with email, there are alternatives.

As of 4 October we have been advised of a problem with intermittent failure of the email servers to respond to Moodle, affecting the delivery of forum emails and Announcements from Moodle. Some emails from Moodle modules are not being received by students. We have reported this to IS who are looking into it.

Until this is fixed we recommend that staff also contact students via a different email route, such as via myNottingham, or by creating an email list from Moodle.

To use Moodle to create an email list for your students ,

  • Go to the module
  • Drop down the Hamburger menu
  • Click Participants

  • At the bottom of the page click “Select all [NO] Users”  or “Select all”
    (Unclick any staff you don’t want to get the message if you wish)
  • Drop down the Choose menu
  • Select Download Table data as Microsoft Excel
  • Open the spreadsheet, remove the header row. (And another chance to delete other staff from the list)
  • Select the email address column and copy
  • Paste into an email address field in a new email
  • Keep the spreadsheet for next time, or download each time if you prefer or if student enrolments have changed


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